Rambus Ecebs are a specialist smartcard software company based in East Kilbride, Scotland. Founded in 2000, Rambus Ecebs provide smartcard based technology into a wide variety of applications including the software that operates the smartcard chip as well as the software on terminals and the interfaces to other computer systems.
Purpose of the Role:
Respond to customer service requests within the contracted Service Level Agreements. Identify and resolve issues with applications, following agreed procedures. Use application management software and tools to collect agreed performance statistics. Carry out agreed applications maintenance tasks.
Knowledge & Experience