Sr Technical Writer II

US-CA-Sunnyvale | US-CA-San Francisco
Job ID
2017-5803
Category
Engineering

Overview

At Rambus, we are turning incredible possibilities into everyday reality by helping to deliver the innovations that greatly impact the world we live in. We create leading-edge semiconductor and IP products, spanning memory and interfaces to security to smart sensors and lighting. Our products are integrated into billions of devices and systems around the globe, running critical applications for Big Data, Internet of Things (IoT), mobile, and consumer platforms.

And our history runs deep – we have been a staple in Silicon Valley since 1990 and are continually anticipating key technology trends to develop innovations that drive market changes. From a pure IP provider to becoming a fabless chipmaker and developer of innovative software solutions, Rambus is evolving to address critical challenges throughout the industry.

As a dynamic organization, we are always seeking to hire exceptional talent to join some of the brightest inventors and engineers in the world to explore their passions to develop products that have real-life impact. As well, Rambus benefits are among the most comprehensive and competitive in the market today.

 

We are seeking an experienced Technical Writer to join our team of talented developers. The new team member will develop documentation for IoT and security products. The information is published in a variety of forms and formats, including manuals, pdfs, end-user guides and on-line help. You will work closely with Subject Matter Experts and your fellow writers to revise existing documents, task-based documentation and write new content for new product features. Candidates must be able to rapidly develop products expertise. The successful candidate will be an expert at synthesizing technical information for maximum usefulness to enable our users to get the full value from our products and services quickly

Responsibilities

 

 

  • Write clear, concise, and complete step-by-step procedures for technical products and solutions.
  • Building product components in the Engineering development system (virtual machines, complex makefile dependencies, Git branches, etc.) so as to exercise new features.
  • Gathering information independently from high-level design and test plan documents, engineering design meetings, and busy, distributed engineers.
  • Writing all content in our TechPubs Confluence and Adobe toolchain, per existing Tech Pubs style guides and procedures.
  • Creating architecture, flow, and process diagrams to increase the visual/graphical content in existing text-heavy documentation.
  • Editing user-facing product text, such as error messages, prompts, and UI labels.
  • Managing the review process for revised and new content, with a team of very busy Subject Matter Experts. Collaborate with other team members on projects to ensure consistency.
  • Filing and receiving bug ticket assignments in the Engineering bug tracking system.
  • Meet all deadlines with high quality.
  • Analyze existing and potential content for existing and new information deliverables, focusing on reuse and filtered single-sourcing opportunities.
  • As information models and standards are refined, work with existing information to refactor and restructure the content to conform to the new requirements.

Qualifications

  • Bachelor’s degree in engineering, computer science, English, communication required
  • Good team player and works with a small team of Tech Writers.

Skills/Requirements:                                            

  • Bachelor’s degree, first degree, or equivalent experience in Technical Communications, Computer Science or related field of study.
  • 7+ years writing documentation for enterprise software, networking, security, semiconductor manufacturing, or similar.
  • Portfolio showing a variety of user and developer documentation.
  • Excellent writing and communication skills.
  • Strong technical skills with ability to quickly learn how the system works.
  • Experience writing documentation in Confluence authoring tools.
  • Flexible and adaptable to change. Enthusiasm for learning new things.
  • Experience with the following tools/processes a plus: Confluence, Acrobat, Visio, Snagit, Agile development, JIRA and Git
  • Must be a savvy Technical Writer and able to get up to speed quickly.
  • Authorization to work in the U.S.

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